About the Client:

The client is a premier provider of home health services, committed to delivering compassionate, patient-focused care to individuals and families in the comfort of their homes. Their mission is to enhance the quality of life for patients through superior clinical care, innovative practices, and an unwavering commitment to empathy and excellence. They promote a supportive, collaborative work environment where every team member is empowered to thrive and contribute to the collective goal of providing the highest standard of care.

Position Overview:

The RN Case Manager is responsible for managing the comprehensive care and coordination of services for patients within their caseload. This role requires a nurse with exceptional organizational skills, strong communication abilities, and a dedication to delivering high-quality patient care. The RN Case Manager will collaborate closely with patients, families, Primary Care Physicians (PCPs), therapy providers, and internal support teams to ensure optimal patient outcomes.

Reports To: Clinical Lead

Key Responsibilities:

Patient Care and Coordination:

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
• Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs) to ensure high-quality patient care and adherence to clinical standards.
• Develop and implement individualized care plans based on patient assessments and goals.
• Coordinate with PCPs, therapy providers, and internal support teams to ensure comprehensive care.
• Provide education and support to patients and families regarding their healthcare needs and treatment plans.

Clinical Documentation:

• Maintain accurate and timely electronic charting, with a preference for real-time documentation.
• Ensure all documentation meets regulatory and client standards, with a minimum 24-hour turnaround time.

Communication and Collaboration:

• Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
• Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
• Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.

Quality Assurance:

• Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
• Monitor and work to improve patient readmission rates.
• Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

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Qualifications:

• Education: Minimum requirement is an Associate Degree in Nursing (ADN); Bachelor of Science in Nursing (BSN) is preferred.
• Licensure: Valid Registered Nurse (RN) license in the state of Colorado.

Experience:

• Minimum of one year of nursing experience.
• Preferred experience in pediatric care.
• Experience in home health care (adult or pediatric) is advantageous.

Skills:

• Exceptional organizational, efficiency, and independence skills.
• Flexibility in scheduling and ability to adapt to change.
• Excellent relationship-building and communication skills.
• Reliable transportation is necessary.
• Comprehensive understanding of the CNA scope of practice (training available if required).

Personal Attributes:

• Compassion: Dedicated to delivering empathetic and patient-centered care.
• Integrity: Commitment to the highest standards of ethical and professional conduct.
• Resilience: Capable of maintaining positivity and motivation in a dynamic environment.
• Team Player: Collaborative and supportive, with a focus on team success.
• Continuous Learner: Open to feedback, eager to learn, and dedicated to ongoing professional development.