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Medical Billing Customer Service
Job Description
We are seeking an experienced Medical Billing Customer Service Representative with strong Epic experience to join a premier healthcare organization in Tulsa, Oklahoma. This role is responsible for handling inbound patient calls related to billing inquiries, payment questions, insurance explanations, and account resolution.
The ideal candidate is professional, detail-oriented, and comfortable navigating complex billing systems while providing exceptional patient service. No weekend work, 8-430M-F. Apply today!
Duties:
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Answer high-volume inbound calls from patients regarding medical bills
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Explain charges, insurance adjustments, EOBs, and payment options
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Research and resolve billing discrepancies within Epic
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Document all interactions accurately in the electronic medical record
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Assist patients with payment arrangements and financial assistance information
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Collaborate with insurance companies and internal billing teams
What You'll get once eligible:
- Generous Paid Time Off Policy, including paid parental leave
- 401K with Match when Eligible
- Fantastic Employer-sponsored Healthcare benefits
- EAP Programs
- Fast Benefits Eligibility after hire
#IND123
Job Requirements
What is required:
- 1 year of previous Medical Billing Customer Service Experience
- Clean background
- Ability to work 8:00 AM - 4:30 PM M-F
- High School Diploma or GED
- Ability to work well with others
Additional Information
About WSi Healthcare Personnel
Winner of Clearly Rated's ‘Best in Staffing for Talent’ for 4-years in a row! (2020 - 2023) - WSi has been committed to providing complete job placement services in healthcare to the western region since 1988, while providing the best for both our candidates and clients. Due to the outstanding placement services, pay rates, and opportunities, healthcare professionals trust their careers to WSi. Contact WSi Healthcare Personnel today for more information on how you can join our esteemed team of healthcare professionals.
Join WSi Healthcare’s Referral Rewards Program and earn up to $400 for every successful career placement. It only takes a few seconds to join, and every referral you share is automatically tracked for you. Whether it’s a friend, colleague, or former coworker, referring someone to WSi has never been easier—or more rewarding. Help others find their next great opportunity while earning cash for every successful placement. - www.wsijobs.com/referral-program
WSi Healthcare is an Equal Opportunity Employer. We are also a Drug-Free Workplace and will require all candidates to submit to a pre-employment screening test prior to employment. Should you need reasonable accommodations to complete the application process, please contact us for assistance.